I often hear business people talking about not being able to find good people. When I look at most recruiting techniques, what they really mean is that great people aren’t responding to their help wanted ads.
My favorite recruiting technique is what I call “recruiting by wandering around”. I know you will think this is a spin off the great book “Management by Wandering Around” and you are right. The two methodologies are very similar. Like managing, recruiting is a task that never ends and that you need to be aware of at all times. Everyplace you go in life and in everything you do, you are meeting people. Always be asking yourself; would this person be the right fit for my team? You see, the best people are already working, good people already have jobs. With a few exceptions, great people aren’t sitting at home reading the help wanted ads.
Ok, so what does this mean? Where then do you find good people and how do you recruit them? I have a great example of recruiting by wandering around that a very good friend of mine shared with me just a couple months ago. He is in a market where the economy is booming and his biggest challenge is finding enough people. He was out for a business lunch one day with four associates. Their waiter came to the table and asked if they would like anything from the bar before lunch. A couple people ordered cocktails and the others order cokes and coffees. There were a couple of the usual order alterations with the drinks. Then someone at the table told the waiter they were probably ready to order their lunch. He said “great, no problem”, and looked at the first one saying “what can we get for you”. Now this was five people ordering lunch with all the usual requests; No onions on the burger, Can I have that well done, I’d like my dressing on the side please, Oh, I changed my mind, can I have the special sandwich instead but I’d rather have the clam chowder with it than the daily soup, etc. The waiter was incredibly pleasant through the whole process. When he left the table someone said, “Did anybody else notice that he didn’t write any of that down? What do you think the chances are of any of us getting what we ordered?” Well, the waiter came back with the drinks and they were perfect and each placed right in front of the person who ordered each one. The lunches were delivered exactly the same way, it was perfect. The whole table was very impressed. The point of my story is that the young waiter is now working for my friend, training for a sales career.
When you see people who impress you, grab them! I have never heard of a business struggling because they had too many great people and didn’t know what to do with them.